I had a good experience with Vyletel VW in Sterling Heights when shopping for my mom's Eos. No experience yet on the service side.
I spoke to a salesperson on the phone at Williams VW, and they were very helpful, but ultimately didn't have a car available with the desired options.
The salesman I talked to at Suburban was extremely arrogant, pushy, and had a disgusting amount of nose hair. The nose hair alone counted for 2 strikes, the third was he was quoting numbers much higher than I'd gotten elsewhere, on a car that I specifically stated I wasn't interested in. That visit to Suburban was just as unpleasant as any other stop I have made there in the last few years. I will not be returning there again.