May 22, 2012, 09:11:21 AM
« previous next »
Pages: [1]

Author Topic: most painful customer service ever  (Read 623 times)

0 Members and 1 Guest are viewing this topic.

Offline jm

  • Tech Czar
  • Administrator
  • Quattro User
  • *****
  • Posts: 2255
  • Karma: 357
  • Gender: Male
    • View Profile
    • JMNOW
most painful customer service ever
« on: December 11, 2006, 08:27:07 PM »
I read about this and my buddy just linked me the actual call.
This is possibly the most painful thing i've ever heard.

This guy was quoted .002 CENTS per kilobyte and he was charged .002 DOLLARS per kilobyte but the CSR's blatantly tell him they dont see any difference.

Tim this is a sad day for verizon.

[yt=425,350]Gp0HyxQv97Q[/yt]


im in the worst pain right now.

Notable Quoteables.
"I'm not a mathematician"
"This is clearly a difference of opinion"
« Last Edit: December 11, 2006, 08:29:50 PM by jm »
Logged
München U-Bahn.  I'll be home soon M4DH4X.

Offline Ingostamus Maximus

  • MCA Photographer
  • Quattro User
  • ****
  • Posts: 2947
  • Karma: 487
  • Gender: Male
  • The Most Interesting Man in the World
    • View Profile
    • My Photo Galleries
Re: most painful customer service ever
« Reply #1 on: December 11, 2006, 09:15:11 PM »
I'm sorry, 4 minutes into it and I'm ready to pull my hair out.  ??? Thank goodness I trimmed it so short -- harder to get a grip on it that way. UNBELIEVABLE!!
Logged
2x '91 V8 5 speed - '93 V8

Offline Castle

  • Administrator
  • Quattro User
  • *****
  • Posts: 5024
  • Karma: 65533
  • Gender: Male
  • Self Proclaimed Professional Driver
    • View Profile
    • MCA
Re: most painful customer service ever
« Reply #2 on: December 11, 2006, 11:47:34 PM »
OMG!  At least they are pleasant about it.  When I had Sprint and had issues they would get rather violent verbally toward me. 

omg, at 16min when the girl comes on it gets ridiculous!! She needs to go back to skool.

Logged
'98 A4 1.8tqm named Jammer
'12 Veloster with style and 6 speed

Offline Timmy!

  • RS Admin
  • Quattro User
  • ****
  • Posts: 1332
  • Karma: 224
  • Gender: Male
  • "God created turbo lag to give V8's a chance"
    • View Profile
    • MySpace
Re: most painful customer service ever
« Reply #3 on: December 13, 2006, 06:56:28 PM »
It shoud only be "cents". That doesn't make sense. You are on the unlimited plan, correct?

Hah, thank god that wasn't me.  That was some guy who runs an online comic -- he just got so frustrated he posted the call.
« Last Edit: December 13, 2006, 07:01:16 PM by jm »
Logged
Timothy M. Hawkins - MCA Public Relations

Offline Castle

  • Administrator
  • Quattro User
  • *****
  • Posts: 5024
  • Karma: 65533
  • Gender: Male
  • Self Proclaimed Professional Driver
    • View Profile
    • MCA
Re: most painful customer service ever
« Reply #4 on: December 14, 2006, 01:04:00 AM »
Its your company though...I think they should pay for more employees to go to school  :)
Logged
'98 A4 1.8tqm named Jammer
'12 Veloster with style and 6 speed

Offline jhanna

  • 1 Ring
  • *
  • Posts: 105
  • Karma: 11
  • Gender: Male
    • View Profile
    • Wildlife Photography
Re: most painful customer service ever
« Reply #5 on: December 14, 2006, 02:23:40 PM »
YIKES
Logged
1998A4K04PC16exhausthighflowcatfmicwheelssuspensi onhidshardwiredv1&ipod

Offline Timmy!

  • RS Admin
  • Quattro User
  • ****
  • Posts: 1332
  • Karma: 224
  • Gender: Male
  • "God created turbo lag to give V8's a chance"
    • View Profile
    • MySpace
Re: most painful customer service ever
« Reply #6 on: December 14, 2006, 11:11:36 PM »
That is some messed up shit!  Oh well, I have nothing to do with it.  I see what the dude is saying though.  The terminology is definitely messed up.
Logged
Timothy M. Hawkins - MCA Public Relations
Pages: [1]
« previous next »